Shipping policy

Shipping Policy

Thank you for shopping with LVY FOREST. We carefully prepare each order and aim to deliver your jewelry safely and efficiently.

United States Shipping

We offer free standard shipping on all orders delivered within the United States, with no minimum order value.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

Estimated Delivery Time

Standard shipping to the United States typically takes approximately 8–12 business days after dispatch.

Delivery times are estimates and may vary due to customs processing, carrier delays, holidays, weather conditions, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. Please allow some time for tracking updates to appear after your order has been dispatched.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. LVY FOREST is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or you believe your package has been lost in transit, please contact us with your order number and relevant details. We will review the situation and assist you with the next steps.

International Shipping

We offer free standard shipping on all orders to Australia, Canada, France, Japan, Singapore, South Korea, the United Arab Emirates, and the United Kingdom, with no minimum order value. Delivery availability and estimated delivery times are shown at checkout.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on the destination and applicable regulations. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.